Introduction
I designed the user experience and interaction of this web platform that allows the costumers to track and control the status of the orders with a channel of communication of news to the costumers and an exclusive access for management to the work team.
Ideation
The main focus was analyze the information of every process in a flowchart with all the steps of the user having in mind the information that was to be found inside each screen and the posible scenarios so each task is as direct and logical way as possible.
Visual design
I used mobile first to design all the screens that allow us to establish the hierarchy of information.
The designs were made first in paper like a dynamic and cheap way that allow us to collaborate, try and dismiss different possibilities. Prioritize the quantitive of information on the first sight of the screen forced us to resolve more quickly and efficiently.
During the design of the wireframe phase we explore differents sizes and visual balance on every screen to guarantee effective usability.
Finally I designed the interface adapted both for desktop and mobile validating and optimizing with the client until the final design.
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